Privacy Policy

Effective Date: June 28th, 2026
Last Updated: June 29th, 2026

At The Locals Board (“we,” “our,” or “us”), we are committed to protecting the privacy and security of the personal information of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation, including:

  • British Columbia’s Personal Information Protection Act (PIPA)

Information We Collect

We may collect the following personal information when you voluntarily provide it:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Mailing address
  • Information submitted through contact or quote request forms
  • Advertising campaign information you choose to provide

We also automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website

This information helps us improve our website and services.

Information We Do Not Collect

Our website does not collect or store credit card or other payment card information.

If payment is required for our services, payment processing occurs through secure third-party providers who maintain their own privacy and security policies. We use a third party called waveapps for bookkeeping and invoicing.

The waveapps Privacy Policy can be found here: https://www.waveapps.com/legal/privacy-policy

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Prepare quotations
  • Provide advertising and marketing services
  • Communicate regarding projects
  • Improve our website and customer experience
  • Comply with legal obligations
  • Prevent fraud and unauthorized activity

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Measure advertising effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Personal Information

We share personal information with third-party service providers who assist in operating our business, including:

  • Website hosting providers
  • Email service providers
  • Analytics providers
  • Marketing platforms

These service providers are contractually required to protect your information and use it only for the services they provide.

We may also disclose personal information where required by law.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no system can guarantee absolute security, we continuously review our security practices.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. 

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

Your Privacy Rights

Subject to applicable Canadian privacy laws, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent where applicable
  • Request deletion of information where permitted by law
  • Ask questions about our privacy practices

Requests may require verification of your identity.

Fair Information Principles

Our privacy practices are guided by Canada’s Fair Information Principles:

  1. Accountability
  2. Identifying Purposes
  3. Consent
  4. Limiting Collection
  5. Limiting Use, Disclosure, and Retention
  6. Accuracy
  7. Safeguards
  8. Openness
  9. Individual Access
  10. Challenging Compliance

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

The Locals Board

1-1024 Glacier View Drive, Squamish, V8B 0G1
Phone: 604 848 8318
Email: hello@thelocalsboard.com

If you believe your privacy concerns have not been adequately addressed, you may contact the Office of the Privacy Commissioner of Canada.